Yes the transfer is FREE, INSTANT and there is NO DOWTIME during the process. To transfer the domains from the other registrar you have to ask from your actual registrar the EPP CODE for each domain. You send us the list of domains with respective EPP CODE and we do the transfer process. Of course you can do this process yourself by creating an account , login into our system and entering the EPP Code for each domain. The transfer through EPP Code doesn’t mandate the Registrant involvement.